In the following, we provide information about the collection of personal data when using this website. The service provider and therefore the controller in accordance with the EU General Data Protection Regulation (GDPR) is Moments by Moments. For more information on how to contact us, please refer to our legal notice.

The protection of your privacy and personal data is of great importance to us. We also pay great attention to this aspect in the implementation of our Internet activities. Our data protection practices are therefore in accordance with the applicable data protection regulations and other legal requirements.

In order to protect your data against accidental or intentional manipulation, loss, destruction or access by unauthorized third parties, we use technical and organizational security measures that we continuously optimize in accordance with technical and legal developments.

At Moments by Moments, access to personal data is only granted to those persons who need this data to carry out their tasks within the responsible body, who are informed about the legal provisions on data protection and who have undertaken to comply with them in accordance with the applicable legal provisions.

We would like to explain to you below what personal data we collect from you and what we use it for. We therefore ask you to read the following information carefully.

The data processing on this website and all associated contact and booking forms is carried out by Moments by Moments PRY Ltd, based in Maun (Botswana).

 

Personal data

Personal data within the meaning of Art. 4 para. 1 GDPR is any information relating to an identified or identifiable natural person (hereinafter “data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

 

Collection and storage of personal data

 

a) When visiting the website

When you visit our website www.moments-botswana.com, the browser used on your device automatically sends information to the server of our website. This information is temporarily stored in a so-called log file. The following information is collected without any action on your part and stored until it is automatically deleted:
– IP address of the requesting computer,
– Date and time of access,
– Name and URL of the retrieved file,
– Website from which access is made (referrer URL),
– the browser used and, if applicable, the operating system of your computer and the name of your access provider.

We process the aforementioned data for the following purposes:
– Ensuring a smooth connection to the website,
– To ensure a comfortable use of our website,
– Evaluation of system security and stability and
– for other administrative purposes.

The legal basis for data processing is Art. 6 para. 1 p. 1 lit. f GDPR. Our legitimate interest follows from the data collection purposes listed above. Under no circumstances do we use the data collected for the purpose of drawing conclusions about your person.

We also use cookies when you visit our website. You will find more detailed explanations in the sections 7 of this privacy policy.

 

b) When using our contact form

If you have any questions, you can contact us using the form provided on the website. A valid e-mail address is required so that we know who sent the request and can respond to it. Further information can be provided voluntarily.
Data processing for the purpose of contacting us is carried out in accordance with Art. 6 para. 1 p. 1 lit. a GDPR on the basis of your voluntarily given consent.

The personal data collected by us for the use of the contact form will be automatically deleted after your request has been dealt with.

 

c) When subscribing to our newsletter

On the website of Reisebüro Kristin, users are given the opportunity to subscribe to our enterprise’s newsletter. Which personal data is transmitted to the data controller when ordering the newsletter is determined by the input mask used for this purpose.

The Reisebüro “Kristin” informs its customers and business partners regularly by means of a newsletter about enterprise offers. Our company’s newsletter can only be received by the data subject if (1) the data subject has a valid e-mail address and (2) the data subject registers to receive the newsletter. For legal reasons, a confirmation email is sent to the email address entered by a data subject for the first time for the newsletter mailing using the double opt-in procedure. This confirmation email is used to check whether the owner of the email address as the data subject has authorized the receipt of the newsletter.

When registering for the newsletter, we also store the IP address assigned by the Internet service provider (ISP) of the computer system used by the data subject at the time of registration, as well as the date and time of registration. The collection of this data is necessary in order to be able to trace the (possible) misuse of a data subject’s e-mail address at a later date and therefore serves as legal protection for the controller.

The personal data collected when registering for the newsletter is used exclusively for sending our newsletter. Data processing for the purpose of contacting us is carried out in accordance with Art. 6 para. 1 p. 1 lit. a GDPR on the basis of your voluntarily given consent.

Furthermore, subscribers to the newsletter may be informed by e-mail if this is necessary for the operation of the newsletter service or a registration in this regard, as could be the case in the event of changes to the newsletter offer or in the event of a change in technical circumstances. The personal data collected as part of the newsletter service will not be passed on to third parties. The subscription to our newsletter can be canceled by the data subject at any time. The consent to the storage of personal data, which the data subject has given us for the newsletter dispatch, can be revoked at any time. There is a corresponding link in every newsletter for the purpose of revoking consent. It is also possible to unsubscribe from the newsletter at any time directly on the controller’s website or to inform the controller of this in another way.

 

d) When booking trips

The collection, processing, use and transmission of the personal data collected is carried out in accordance with Art. 6 para. 1 p. 1 lit. b GDPR, in each case only to the extent necessary for the performance of a contractual relationship between us, as the controller, and the visitor, as the data subject.

 

Forwarding of data

Your personal data will not be transferred to third parties for purposes other than those listed below.

We only pass on your personal data to third parties if:
– You have given your consent in accordance with Art. 6 para. 1 p. 1 lit. a GDPR have expressly consented to this,
– the disclosure pursuant to Art. 6 para. 1 p. 1 lit. f GDPR is necessary for the establishment, exercise or defense of legal claims and there is no reason to assume that you have an overriding legitimate interest in the non-disclosure of your data,
– in the event that the disclosure pursuant to Art. 6 para. 1 p. 1 lit. c GDPR there is a legal obligation, and
– this is legally permissible and in accordance with Art. 6 para. 1 p. 1 lit. b GDPR is required for the processing of contractual relationships with you.

 

Export and processing of data in countries outside the European Economic Area

If necessary for the organization of trips and hotel accommodation, personal data will be passed on to our partner companies outside the EU. This is done in the minimum necessary way.

In addition, if you are logged into Facebook or have a Twitter account, personal data may be exported to the USA. For more detailed explanations and ways to prevent this data export, please read the section “Use of Facebook social plugins” or “Use of Twitter” in this privacy policy.

However, there is no transmission of personal data to Google as part of the use of analysis programs by the controller, as your IP address is only transmitted in anonymized form. Please read the section “Use of analysis programs” in this privacy policy.

The service providers engaged by the controller are based and operate their IT infrastructure exclusively within the EEA. This also applies to any use of cloud-based services. Contracts are in place with the service providers that comply with the data protection and data security requirements of the European Data Protection Directive (95/46/EC) and German data protection law, or, from 25.05.2018, the GDPR. Even if external service providers are used, the travel agency “Kristin” remains the data controller.

 

Special features for trips to the USA

Due to a US federal law on internal security and combating terrorism, airlines are forced to provide the US immigration authorities with the flight and reservation details of each individual passenger before they enter the country. Without this data transfer, entry into the USA is not possible. This data is collected by the US Customs and Border Protection (CBP) and can only be forwarded to other authorities in individual cases.

 

Deletion of your data

If your data is no longer required for the aforementioned purposes, it will be deleted. If data must be retained for legal reasons, it will be blocked. The data is then no longer available for further use.

 

Use of cookies

When you visit our website, information is stored on your computer in the form of a cookie within your browser software. This stores information about your use of the website. The use of cookies makes it easier for you to use the functions, as we recognize your computer on a subsequent visit, thus making it easier for you to enter data repeatedly.

The cookies we use (small files with configuration information) help us to determine the frequency of use and the number of users of our website and to enable you to make full use of the service. Most browsers are set to accept cookies automatically. However, you can deactivate the storage of cookies or set your browser so that it notifies you as soon as cookies are sent. You also have the option of deleting the stored cookies from your hard disk at any time. Please note that if you deactivate the storage of cookies, you may only be able to use our website to a limited extent.

 

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.

Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

 

Objection to data collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this website: Deactivate Google Analytics.

You can find more information on how Google Analytics handles user data in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

 

Social media plug-ins

Social Media
We use icons from the social networks “Facebook”, “Twitter” and “YouTube” on the pages of our blog. These services are offered by the companies Facebook Inc, Google Inc and Twitter Inc (providers).

In order to increase the protection of your data when you visit our website, the redirects are static links that are integrated using the so-called “Shariff” project. This prevents your data from being sent to the social networks when you visit our website. Contact between you and the social network is only established when you actively click on the button. Further information can be found here: Link . Further data processing after clicking on the button is the responsibility of the social networks.

We are present on various social media platforms in order to provide you with information and offer you a further means of contact.

The processing of your personal data on these platforms is largely beyond our control. As a rule, when you visit our social media offerings, the platform operator stores cookies in your browser in which your usage behavior and information about your interests are stored for market research and advertising purposes. As some of the services of the platforms can also be used without registration, it cannot be ruled out that persons who are not registered on the respective platform are also affected by the data processing.
The processing of your personal data when you visit one of our social media offerings is based on our legitimate interests in our business activities, Art. 6 para. 1 lit. f GDPR. This also includes the external presentation of our company and the use of social media as an additional information and communication channel.
Detailed information on data processing in connection with the use of our social media offerings, objection options and the assertion of information rights can be found in the privacy policy of the respective platform operator.

• Facebook
  Provider: Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland
  Data processing is carried out on the basis of an agreement on the joint processing of personal data(https://www.facebook.com/legal/controller_addendum) in accordance with Art. 26 GDPR.
  Privacy policy: Link
  Opt-Out: Link .
  You can find Facebook’s data protection provisions in relation to the use of our fan page here: https://www.facebook.com/legal/controller_addendum
• YouTube
  Provider: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
  Privacy policy: Link
  Opt-Out: Link
  
• Twitter
  Provider: Twitter Inc, 1355 Market Street, Suite 900, San Francisco, CA 94103, USA.
  Privacy policy: Link
  Opt-Out: Link
• Xing
  Provider: XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany.
  Privacy policy: Link
  Opt-Out: Link
  As a German company, XING AG is bound by the EU General Data Protection Regulation.
• Recommended
  Provider: Emplifi Czech Republic a.s., Pod Vsemi svatymi 427/17, Pilsen 30100, Czech Republic
  We use this tool to manage user requests that reach us publicly via Facebook and Twitter and via private messages. Emplifi accesses data from Facebook and Twitter and thus enables social media analysis. You can find more information here: Link
• Bing Ads
  Provider: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA.
  Privacy policy: Link
  Opt-Out: Link
• LinkedIn
  Provider: LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland.
  Privacy policy: Link
  Opt-Out: Link
  

Liability for links

Our website contains links to external websites of third parties over whose content we have no influence. Therefore, we cannot accept any liability for this third-party content. The respective provider or operator of the pages is always responsible for the content of the linked pages. The linked pages were checked for possible legal violations at the time of linking. Illegal contents were not recognizable at the time of linking. However, permanent monitoring of the content of the linked pages is not reasonable without concrete evidence of an infringement. If we become aware of any legal infringements, we will remove such links immediately.

 

Contact form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We do not pass on this data without your consent.

The data entered in the contact form is therefore processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time. All you need to do is send us an informal message by e-mail. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Mandatory statutory provisions – in particular retention periods – remain unaffected.

 

Protection of your personal data

In order to process your personal data as securely as possible, we always use SSL (Secure Socket Layer) security software for data transmission between your computer and our server. This means that data transmission is always encrypted. We also maintain up-to-date technical measures to ensure data security, in particular to protect your personal data during data transfers and to prevent third parties from gaining knowledge of it. These are adapted in line with the current state of the art. Your personal data is always stored in compliance with the statutory regulations within the Federal Republic of Germany.

 

For this purpose and/or to obtain further information on the subject of data protection, please contact Kristin Meißner, our company data protection officer, at the address given in the legal notice or by e-mail at info@moments-botswana.com

 

Your rights

 

a) Right to information and confirmation
You have the right to receive free information and confirmation from us at any time about the personal data stored about you and a copy of this information.b) Right to rectification
You have the right to demand the immediate correction of incorrect personal data concerning you. Furthermore, you have the right to request the completion of incomplete personal data – also by means of a supplementary declaration – taking into account the purposes of the processing.

 

c) Deletion rights
You have the right to obtain the erasure of personal data concerning you without undue delay where one of the following grounds applies and insofar as the processing is not necessary

• The personal data were collected or otherwise processed for purposes for which they are no longer necessary.
• You withdraw your consent on which the processing was based and there is no other legal basis for the processing.
• In accordance with Art. 21 para. 1 GDPR, and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 (1) GDPR. 2 GDPR to object to the processing.
• The personal data was processed unlawfully.
• The deletion of personal data is necessary to fulfill a legal obligation under Union law or the law of the Member States to which we are subject.
• The personal data have been collected in relation to the offer of information society services referred to in Art. 8 para. 1 GDPR collected.

d) Right to restriction of processing
You have the right to request the restriction of processing if one of the following conditions is met:

• The accuracy of the personal data is contested by you, for a period enabling us to verify the accuracy of the personal data.
• The processing is unlawful, you oppose the erasure of the personal data and request the restriction of the use of the personal data instead.
• We no longer need the personal data for the purposes of the processing, but you need it for the establishment, exercise or defense of legal claims.
• You have objected to the processing pursuant to Art. Art. 21 para. 1 GDPR and it is not yet clear whether our legitimate reasons outweigh yours.

 

e) Rights to object to the processing
You have the right to object at any time to the processing of personal data concerning you which is based on Art. 6 para. In the event of an objection, we will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims.

You have the right to object at any time to the processing of your personal data for the purpose of direct marketing.

 

f) Right to data portability
You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format. You also have the right to transmit this data to another controller without hindrance from us, provided that the processing is based on consent pursuant to Art. 6 (1) GDPR. 1 letter a GDPR or Art. 9 para. 2 letter a GDPR or on a contract pursuant to Art. 6 para. 1 (b) GDPR and the processing is carried out by automated means, unless the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
Furthermore, when exercising your right to data portability pursuant to Art. 20 para. 1 GDPR, the data subject shall have the right to have personal data transmitted directly from one controller to another, where technically feasible and when doing so does not adversely affect the rights and freedoms of others.

 

g) Right to withdraw consent under data protection law
You have the right to withdraw your consent to the processing of personal data at any time.

 

h) Right to lodge a complaint with the supervisory authority
You have the right to contact a supervisory authority in the Member State of your habitual residence, place of work or place of the alleged infringement at any time if you consider that the processing of personal data relating to you infringes the EU General Data Protection Regulation.

 

Data protection issues relating to our products and our website:
Berlin Commissioner for Data Protection and Freedom of Information
Alt-Moabit 59 – 61
10555 Berlin

 

Data protection issues relating to telecommunications:
The Federal Commissioner for Data Protection and Freedom of Information (BfDI)
Graurheindorfer Street 153
53117 Bonn

 

Changes to the privacy policy

As the processing methods used may change/evolve due to technical progress and organizational changes, we reserve the right to further develop this data protection declaration in accordance with the new technical framework conditions. We therefore ask you to check our privacy policy from time to time. If you do not agree with the further developments that occur over the course of time, you can request in writing, in accordance with Art. 17 GDPR, the deletion of data that is not stored on the basis of other legal requirements, such as commercial or tax retention obligations.

 

is the service provider and responsible body for this website:

Moments by Moments PRY LTD

Plot 524 Mophane Evenue, Maun (Botswana)

PO Box HA 143 HAK Maun

Phone Germany +49 (0) 171 79 32 630
Phone Botswana + 267 73 823 837
info@moments-botswana.com

UIN: BW 00004668334

For further information on the responsible body, please refer to the legal notice on our homepage.